MSP and remote monitoring for Windows PCs

Healthy PCs help employees work faster.

Klickevents Infosolutions Private Limited provides managed IT support, RMM monitoring, Windows maintenance, security visibility, and productivity support for business computers.

D&B D-U-N-S Registered Business Klickevents Infosolutions Private Limited. DUNS 861313466. Valid 22/12/2025 to 22/12/2026.
24/7 device heartbeat visibility
30 min standard agent check cycle
1 console vendors, locations, and PCs

Why businesses need RMM and MSP care

Employees depend on their PCs for daily work. When a system is slow, outdated, low on disk space, or not protected correctly, employee productivity drops and support pressure increases.

Reduce hidden downtime

Health signals are visible early, before small PC issues become urgent business interruptions.

Improve employee output

Stable, updated, and responsive PCs help teams work with fewer interruptions and fewer restarts.

Manage every location

Devices can be organized by vendor, branch, office, or site for practical support operations.

How Klickevents helps day-to-day IT work

Our MSP console and KlickCare utility are designed for real support work: monitoring, updates, audits, approved commands, and clear device grouping.

+Monitor PC name, vendor, location, operating system, memory, disk, and last heartbeat.
+Approve newly installed devices before they receive remote commands.
+Push approved Windows Update scan, install, and reboot schedules.
+Run Office and Outlook support actions for common productivity issues.
+Use registry fix templates with controlled payloads, backup, and rollback planning.
+Keep audit history and command results for better accountability.

KlickCare features available today

KlickCare is the Windows utility installed on customer PCs. The MSP console receives audits, shows health, and queues only approved support actions.

Device enrollmentNew installations report vendor, location, PC name, Windows details, and then wait for admin approval.
Health auditsReports disk space, memory, OS version, network summary, security state, and optimizer scan summaries.
Windows updatesTechnicians can queue update scans, update installation requests, and controlled reboot schedules.
Office supportApproved templates support Office quick repair and common Outlook troubleshooting actions.
Security visibilityConsole displays Microsoft Defender, firewall profiles, installed antivirus products, and ClamAV engine status.
Protected downloadsThe KlickCare installer is available through staff login, not public static download links.

Security monitoring and malware scan support

KlickCare is built around controlled support actions. Remote commands are allowlisted, devices must be approved, and scanner actions are visible in the console.

Microsoft Defender

KlickCare can report Defender status, update signatures, and trigger approved quick or full scans where supported by Windows.

ClamAV engine integration

KlickCare integrates with the open-source ClamAV engine. ClamAV can be optional when a customer already has antivirus installed.

Approval first

Installed devices appear for admin review first. Approved devices can then be managed by vendor and location.

We monitor system heartbeat, so business owners can sleep better.

Instead of waiting for employees to report problems, Klickevents keeps checking the health signals that matter: availability, updates, disk pressure, performance indicators, firewall and antivirus visibility, and support readiness.

Performance focus

Healthy systems protect employee momentum and reduce small delays that add up across the whole organization.

Proactive support

Technicians can act from the console with approved commands instead of visiting every PC manually.

Business confidence

Owners get a clearer view of IT health across offices, branches, teams, vendors, and customer locations.

Verified business trust

D&B D-U-N-S Registered Business

Klickevents Infosolutions Private Limited is enabled with the D&B D-U-N-S Registered Trust Seal. Customers and vendors can verify our business identity using our DUNS number.

DUNS861313466
Valid From22/12/2025
Valid Up To22/12/2026

Frequently asked questions

Simple answers for business owners, IT admins, and customer teams.

What is RMM?

RMM means Remote Monitoring and Management. It helps an MSP monitor device health, collect audit data, and perform approved support actions without physically visiting every PC.

What is MSP service?

MSP means Managed Service Provider. Klickevents provides ongoing IT support, monitoring, maintenance, update support, and issue response for customer systems.

Which app is installed on a customer PC?

The Windows utility is KlickCare. It collects health audits, sends heartbeat data to the MSP console, and runs only approved support commands from Klickevents.

Can Klickevents manage PCs by vendor and location?

Yes. During installation, the PC is assigned to a vendor or customer and a location or site. The console uses that data for easier management.

Can any installed PC receive remote commands immediately?

No. New devices appear as pending first. An admin must approve the device before remote support commands are delivered.

Does KlickCare replace antivirus?

No. KlickCare provides security visibility and scanner integration. Customers can keep their existing antivirus. KlickCare also integrates with Microsoft Defender and can optionally integrate with the open-source ClamAV engine.

How does ClamAV database updating work?

ClamAV uses FreshClam, the official updater, to check and download signature database updates. KlickCare can report ClamAV status and queue scan actions when ClamAV is installed.

Is the installer publicly available?

No. The KlickCare installer download is protected behind staff login so it is not exposed as a public static file.

MSP and RMM insights

Latest guidance for AI-era IT operations

Practical reading for business owners who want reliable PCs, stronger security, and calmer support workflows.

AI-era MSP operations dashboard monitoring business endpoints

Why Every Growing Business Needs MSP Support in the AI World

AI tools make teams faster, but they also make reliable IT more important. MSP support keeps endpoints healthy, secure, and ready for modern work.

Read article
Remote monitoring improves employee productivity and PC performance

RMM Explained: What Remote Monitoring and Management Means for Business Owners

RMM helps businesses monitor PC health, update systems, queue approved support commands, and understand which devices need attention.

Read article
PC heartbeat monitoring showing endpoint health signals

PC Health Monitoring: The Hidden Driver of Employee Performance

Employee productivity depends on system performance. Continuous PC health monitoring helps prevent slowdowns, crashes, and support delays.

Read article
View all blogs

Make PC health part of business performance.

Klickevents MSP is built for organizations that want fewer surprises, faster support, and a calmer way to manage their Windows PC fleet.

Go to Console
WWhatsApp support